red tape, double sticky sided

Well, we got the refinance paperwork back from the lender.  She wrote up the initial loan, the one we decided we couldn’t use, and then rewrote it for this new amount (little more than what we owe - but for a better percentage rate), mailed it to us, and then: …. quit.

 

That’s right, she left the company.  Well, I guess she’s still with the company, but she’s in a different division and moved to another state and ….

 

… and in the meantime, there’s an error on the paperwork.  There is an option to “escrow the property tax and insurance”.  This means that these expenses will be added monthly to the payment, but we’d rather not do that, preferring to pay like we have been for the last ten years or so.

 

They added it in anyway.

 

They did it wrong.

 

Property tax – 8 cents per month.  Insurance – 17 cents per month.  I wish!

 

I finally got a call this morning from the man who is taking our loan officer’s place.  He said that it was a “reminder” so that we would remember to budget for these expenses.  He did, however, admit that the “person who wrote it up”, did it wrong and there should be no expenses listed there.  He’s rewriting it again to remove the twenty-five cent charge and will ship it back out.

 

In the meantime, I got a call from the escrow company working with the bank.  They don’t have a letter from the original company who financed the house.  We dropped them when we got a MUCH better interest rate in 1997, and that original company is no longer in existence.  There is no mention of it on the credit report, there is no mention on the deed, but like a bad rash, it popped up after 10 years.

 

Sigh.  This is becoming a great pain.